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SMS Privacy Policy

1. Information Collection and SMS Consent

High Rise Chimney is committed to protecting your privacy. We collect phone numbers and user information strictly to provide requested services, structural appointment confirmations, and vital property maintenance alerts.

  • No Third-Party Sharing: Text messaging originator opt-in data and consent will not be shared, sold, or rented to any third parties or affiliates for marketing or promotional purposes.

2. How We Use Your Information

Your mobile number is used exclusively to facilitate transaction-based and informational communications directly related to your service requests, including:

  • Appointment scheduling and on-way notifications.
  • Structural inspection and diagnostic reports.
  • Direct response updates regarding your account or bookings.

3. Opt-Out & Customer Support

 You maintain absolute control over your  communications.

  • To Opt-Out: You can unsubscribe from our mobile messages at any time. Simply reply STOP to any text message received from us to completely terminate your SMS enrollment.
  • For Support: Reply HELP to receive automated assistance, or contact our customer support team directly at 262-321-9045.

4. Data Security

We implement industry-standard technical security  protocols to insulate your mobile data from unauthorized access, modification, or exposure.

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